How To Fix MDG_BS_ECC_CUST016 - Contact person &1 / partner function &2 of customer &3 is not distributed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUST - Messages for Customer - MDG_APPL

• Message number: 016

• Message text: Contact person &1 / partner function &2 of customer &3 is not distributed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUST016 - Contact person &1 / partner function &2 of customer &3 is not distributed ?

  The SAP error message MDG_BS_ECC_CUST016 indicates that there is an issue with the distribution of a contact person and partner function for a customer in the Master Data Governance (MDG) system. This error typically arises during the data distribution process from the MDG system to the connected SAP systems (like ECC or S/4HANA).
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: The contact person or partner function may not be properly defined or may be missing in the MDG system.
  Inconsistent Data: There may be inconsistencies in the data between the MDG and the target system (e.g., ECC).
  Configuration Issues: The distribution settings or configurations in the MDG system may not be set up correctly for the specific partner function or contact person.
  Authorization Issues: The user or process attempting to perform the distribution may not have the necessary authorizations to distribute the contact person or partner function.
  Technical Errors: There could be technical issues, such as problems with the middleware (like SAP PI/PO) or network issues that prevent successful data transfer.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Completeness:
  
  Verify that the contact person and partner function are correctly defined in the MDG system.
  Ensure that all required fields are filled out and that there are no missing mandatory entries.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the distribution of customer data in the MDG system.
  Ensure that the partner function and contact person settings are correctly configured for distribution.
  
  
  
  Validate Data Consistency:
  
  Compare the data in the MDG system with the target system (ECC) to ensure consistency.
  Look for any discrepancies that might prevent successful distribution.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to perform the distribution.
  Review the roles and authorizations assigned to the user.
  
  
  
  Monitor Distribution Logs:
  
  Check the distribution logs for any additional error messages or warnings that could provide more context about the issue.
  Use transaction codes like SLG1 (Application Log) to view logs related to the distribution process.
  
  
  
  Test Distribution:
  
  After making the necessary corrections, test the distribution process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to MDG and the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like MDGIMG for configuration, SLG1 for logs, and MDG_MAINTAIN for maintaining master data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message MDG_BS_ECC_CUST016.