How To Fix MDG_BS_ECC_CUST014 - Customer &1 / partner function &2 of customer &3 is not distributed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUST - Messages for Customer - MDG_APPL

• Message number: 014

• Message text: Customer &1 / partner function &2 of customer &3 is not distributed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUST014 - Customer &1 / partner function &2 of customer &3 is not distributed ?

  The SAP error message MDG_BS_ECC_CUST014 indicates that there is an issue with the distribution of customer data, specifically related to a partner function for a customer. This error typically arises in the context of SAP Master Data Governance (MDG) when trying to distribute customer master data to the connected SAP ERP system.
  Cause:
  The error message can be triggered by several factors, including:
  
  Missing Partner Function Configuration: The partner function specified in the error message may not be properly configured in the target system.
  Inconsistent Data: There may be inconsistencies or missing data in the customer master record that prevent successful distribution.
  Distribution Settings: The distribution settings for the customer or partner function may not be correctly set up in the MDG system.
  Authorization Issues: The user or process attempting the distribution may lack the necessary authorizations to perform the action.
  Technical Issues: There could be technical issues such as connectivity problems between the MDG and the target system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Function Configuration:
  
  Verify that the partner function specified in the error message is correctly configured in the target system. Ensure that it is active and properly defined in the customer master data.
  
  
  
  Review Customer Data:
  
  Check the customer master data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  
  Validate Distribution Settings:
  
  Review the distribution settings in the MDG system. Ensure that the customer and partner function are set up for distribution and that the relevant settings are correctly configured.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process performing the distribution has the necessary authorizations to execute the action. This may involve checking roles and permissions in both the MDG and target systems.
  
  
  
  Monitor Technical Logs:
  
  Check the technical logs for any additional error messages or warnings that may provide more context about the issue. This can include looking at the application logs (transaction SLG1) or the distribution logs.
  
  
  
  Test Distribution:
  
  After making the necessary adjustments, attempt to redistribute the customer data to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner), MDGIMG (MDG Implementation Guide), or SLG1 (Application Log) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Refer to the SAP MDG documentation for detailed information on partner functions and distribution processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.