How To Fix MDG_BS_ECC_CUST008 - DRF Cust. is set to harmonized keys for customers of client system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUST - Messages for Customer - MDG_APPL

• Message number: 008

• Message text: DRF Cust. is set to harmonized keys for customers of client system &1

What causes this issue?

You are currently processing the <ZK>MDG File Import </>for customers.
The current file is either an address (ADRMAS) or a customer (DEBMAS) or
a combined (DEBMDM) IDoc XML. Your system setup indicates that you are
using SAP Master Data Governance for Customers. Your DRF customizing for
the MDG client system &v1& is configured for using harmonized keys. (See
the MDG Configuration Guide for details). It is not allowed to load
IDocs into your MDG Hub (current system) by <ZK>MDG File Import</> using
harmonized keys.

System Response

The <ZK>MDG File Import </>processing is terminated.

How to fix this error?

Use the ALE IDoc Inbound to load your IDocs into your MDG Hub instead.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUST008 - DRF Cust. is set to harmonized keys for customers of client system &1 ?

  The SAP error message MDG_BS_ECC_CUST008 indicates that the Data Replication Framework (DRF) is configured to use harmonized keys for customer data in the specified client system. This error typically arises in the context of SAP Master Data Governance (MDG) when there is a mismatch or misconfiguration related to the key settings for customer data replication.
  Cause:
  
  Harmonized Keys Configuration: The error suggests that the system is set to use harmonized keys for customer data, but there may be inconsistencies or issues with the configuration.
  Data Replication Framework (DRF) Settings: The DRF settings for the customer master data may not be correctly aligned with the expected configuration for harmonized keys.
  Client-Specific Settings: The error message references a specific client system, indicating that the issue may be related to client-specific settings or configurations that are not properly set up.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check DRF Configuration:
  
  Go to the DRF configuration in your SAP system (transaction code DRFIMG).
  Verify the settings for the customer data replication model. Ensure that the harmonized keys are correctly configured.
  
  
  
  Review Harmonized Key Settings:
  
  Ensure that the harmonized key settings for customer data are correctly defined in the MDG configuration.
  Check if the harmonized keys are enabled for the relevant client and that the necessary mappings are in place.
  
  
  
  Client-Specific Configuration:
  
  Review the client-specific settings for customer data in the MDG system. Ensure that the settings align with the overall configuration for harmonized keys.
  If necessary, adjust the settings to ensure consistency across the client and the DRF configuration.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the data replication process to ensure that the error no longer occurs.
  Monitor the logs for any additional errors or warnings that may indicate further issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation for MDG and DRF for detailed guidance on configuring harmonized keys and troubleshooting related issues.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configurations, consider reaching out to SAP support or consulting with an SAP expert who specializes in MDG and DRF.
  
  
  
  Related Information:
  
  MDG (Master Data Governance): A solution that provides a central governance framework for managing master data across the enterprise.
  DRF (Data Replication Framework): A framework that facilitates the replication of master data between different systems, ensuring data consistency and integrity.
  Harmonized Keys: A concept in SAP MDG that allows for the use of a unified key structure across different systems, which is essential for data consistency in multi-system landscapes.
  
  By following these steps and understanding the underlying causes, you should be able to resolve the MDG_BS_ECC_CUST008 error effectively.