How To Fix MDG_BS_ECC_BP_CHECK308 - Customer &1 uses unsupported class &2 (class type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_BP_CHECK - MDG: messages for check on vendor and customer data

• Message number: 308

• Message text: Customer &1 uses unsupported class &2 (class type &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_BP_CHECK308 - Customer &1 uses unsupported class &2 (class type &3) ?

  The SAP error message MDG_BS_ECC_BP_CHECK308 indicates that there is an issue with a business partner (BP) in the Master Data Governance (MDG) system, specifically related to the use of an unsupported class for a customer. This error typically arises when the system encounters a business partner that is assigned a class that is not recognized or supported by the current configuration or version of the system.
  Cause:
  
  Unsupported Class Type: The business partner (customer) is assigned a class that is not supported in the current configuration of the MDG system.
  Configuration Issues: There may be discrepancies in the configuration settings between the MDG and the underlying ECC (Enterprise Central Component) system.
  Data Inconsistencies: The data for the business partner may have inconsistencies or may not adhere to the expected structure or rules defined in the system.
  
  Solution:
  
  Check Class Assignment: Review the class assignment for the business partner in question. Ensure that the class assigned is valid and supported by the MDG configuration.
  Update Configuration: If the class is indeed unsupported, you may need to either remove the unsupported class from the business partner or update the configuration to support the class type.
  Data Validation: Validate the data of the business partner to ensure that it meets the required standards and does not contain any inconsistencies.
  Consult Documentation: Refer to the SAP documentation for MDG and ECC to understand the supported class types and any necessary configuration steps.
  System Update: If the class type is a new addition, ensure that your system is updated to the latest version that supports this class.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on supported class types.
  MDG Configuration: Review the configuration settings in the MDG system, particularly those related to business partner management and class assignments.
  Business Partner Master Data: Familiarize yourself with the business partner master data structure and the rules governing class assignments in your specific SAP environment.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.