How To Fix MDG_BS_CUST_HARM038 - No records available for storing on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 038

• Message text: No records available for storing on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM038 - No records available for storing on the database ?

  The SAP error message MDG_BS_CUST_HARM038 indicates that there are no records available for storing in the database during a Master Data Governance (MDG) process. This error typically occurs when the system is trying to save or process data, but it cannot find any relevant records to work with.
  Causes:
  
  Missing Data: The most common cause is that the data you are trying to save or process is either incomplete or missing. This could be due to user input errors or issues in the data extraction process.
  Data Filtering: There may be filters applied in the MDG process that are excluding all records, leading to no available records for processing.
  Configuration Issues: Incorrect configuration in the MDG settings or data model can lead to this error. This includes issues with the data model, validation rules, or process configuration.
  Authorization Issues: The user may not have the necessary authorizations to view or process the records, leading to the perception that no records are available.
  Database Issues: There could be underlying database issues, such as connectivity problems or data corruption.
  
  Solutions:
  
  Check Data Input: Ensure that all required fields are filled out correctly and that the data is complete. Validate the input data against the expected format and requirements.
  Review Filters: Check if there are any filters applied in the MDG process that might be excluding records. Adjust the filters as necessary to include the relevant records.
  Configuration Review: Review the MDG configuration settings, including data models and validation rules, to ensure they are set up correctly. Make any necessary adjustments.
  Authorization Check: Verify that the user has the appropriate authorizations to access and process the records. If not, work with your SAP security team to grant the necessary permissions.
  Database Health Check: Conduct a health check on the database to ensure there are no connectivity issues or data corruption. This may involve working with your database administrator.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  MDG Documentation: Review the official SAP MDG documentation for guidance on data processing and configuration.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.