How To Fix MDG_BS_CUST_HARM039 - CVI role &1 defined for customer account group &2 (direction cust. to BP)

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 039

• Message text: CVI role &1 defined for customer account group &2 (direction cust. to BP)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM039 - CVI role &1 defined for customer account group &2 (direction cust. to BP) ?

  The SAP error message MDG_BS_CUST_HARM039 typically occurs in the context of Master Data Governance (MDG) when there is an issue related to the Customer-Vendor Integration (CVI) roles assigned to a customer account group. This error indicates that the system is unable to find a valid role for the specified customer account group in the direction of customer to Business Partner (BP).
  Cause:
  
  Missing Role Assignment: The specified customer account group does not have a corresponding Business Partner role defined in the system.
  Configuration Issues: There may be a misconfiguration in the mapping between customer account groups and Business Partner roles.
  Inconsistent Data: The data in the customer master record may not be consistent with the expected configuration for Business Partner roles.
  
  Solution:
  
  
  Check Role Assignment:
  
  Go to the transaction code BP (Business Partner) and check the roles assigned to the Business Partner.
  Ensure that the required roles for the customer account group are correctly assigned.
  
  
  
  Configure CVI Settings:
  
  Navigate to the Customizing settings for Customer-Vendor Integration (CVI) in the SAP system.
  Use transaction code SPRO and follow the path: 
  SAP Customizing Implementation Guide -> Master Data Governance -> Customer-Vendor Integration -> Define Roles for Business Partners
  
  Ensure that the roles for the specific customer account group are defined and correctly mapped.
  
  
  
  Review Customer Account Group:
  
  Check the configuration of the customer account group in transaction code OBD2 (Customer Account Groups).
  Ensure that the account group is correctly set up to allow for Business Partner integration.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the customer master data to ensure that there are no inconsistencies that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to MDG and CVI for any specific instructions or updates that may address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner maintenance
  SPRO: Customizing settings
  OBD2: Customer account group configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
  Master Data Governance: Understanding the principles of MDG and how it integrates with Business Partner data can help in troubleshooting similar issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.