How To Fix MDG_BS_CUST_HARM019 - CVI grouping Customizing for direction BP to customer is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 019

• Message text: CVI grouping Customizing for direction BP to customer is not unique

What causes this issue?

The customer account group &v1& is assigned to several business partner
groupings in the <ZK>Customer/Vendor Integration (CVI)</> Customizing.

System Response

The harmonization report MDG_BS_CUST_HARM issues an error.
The Customer UI requires a unique assignment of the customer account
group to a business partner grouping. Otherwise the system cannot
determine the correct business partner grouping to be used.

How to fix this error?

Check and correct your CVI Customizing under <ZK>SAP Customizing
Implementation Guide</> -> <ZK>Cross-Application Components</> ->
<ZK>Master Data Synchronization</> -> <ZK>Customer/Vendor Integration</>
-> <ZK>Business Partner Settings</> -> <ZK>Settings for Customer
Integration</> -> <ZK>Field Assignment for Customer Integration</> ->
<ZK>Assign Keys</> ->
<DS:SIMG.V_TBD001>Define Number Assignment for Direction BP to Customer
</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM019 - CVI grouping Customizing for direction BP to customer is not unique ?

  The SAP error message MDG_BS_CUST_HARM019 indicates that there is an issue with the Customizing settings related to the Customer-Vendor Integration (CVI) in the context of Master Data Governance (MDG). Specifically, it suggests that the configuration for the direction from Business Partner (BP) to Customer is not unique, which can lead to conflicts or ambiguities in the data processing.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Duplicate Entries: There are multiple entries in the Customizing settings for the mapping of Business Partners to Customers, which leads to ambiguity in determining which entry to use.
  Incorrect Configuration: The configuration settings for the CVI might not be set up correctly, leading to conflicts in the direction of data flow from Business Partner to Customer.
  Missing or Incomplete Data: There may be missing or incomplete data in the Business Partner or Customer records that are causing the system to be unable to determine a unique mapping.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the Customizing settings for CVI in the SAP system. You can access this through the transaction code SPRO.
  Navigate to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Customizing for CVI.
  Review the settings for the direction from Business Partner to Customer. Ensure that there are no duplicate entries for the same criteria.
  
  
  
  Remove Duplicates:
  
  If you find duplicate entries, remove or consolidate them to ensure that each mapping is unique.
  
  
  
  Validate Data:
  
  Check the Business Partner and Customer records for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by trying to create or modify a Business Partner and see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to MDG and CVI for any specific guidelines or updates that may pertain to your version of SAP.
  
  
  
  Seek Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or consulting with an SAP expert who specializes in MDG and CVI.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Training and Documentation: Review training materials or documentation related to MDG and CVI to better understand the configuration and best practices.
  
  By following these steps, you should be able to identify and resolve the cause of the MDG_BS_CUST_HARM019 error message.