How To Fix MDG_BS_CUST_HARM017 - Changed number range of customer account group &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 017

• Message text: Changed number range of customer account group &1 to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM017 - Changed number range of customer account group &1 to &2 ?

  The SAP error message MDG_BS_CUST_HARM017 indicates that there has been a change in the number range for a customer account group in the Master Data Governance (MDG) system. This typically occurs when the number range assigned to a specific customer account group is modified, which can lead to inconsistencies or conflicts in the data.
  Cause:
  
  Change in Number Range: The number range for the customer account group has been altered, which may not align with existing records or configurations.
  Data Consistency Issues: The change might lead to inconsistencies in the data, especially if there are existing customer records that fall outside the new number range.
  Configuration Errors: The error may arise from incorrect configuration settings in the number range management for customer account groups.
  
  Solution:
  
  
  Review Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the specific number range object related to customer accounts.
  Ensure that the new number range is correctly defined and does not conflict with existing records.
  
  
  
  Check Existing Customer Records:
  
  Review the existing customer records associated with the account group to ensure they fall within the new number range.
  If necessary, update or migrate existing records to align with the new number range.
  
  
  
  Adjust Account Group Settings:
  
  If the change in number range was unintentional, consider reverting to the previous number range settings.
  Ensure that the account group settings are consistent with the business requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to number range management and customer account groups for additional guidance.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the system behaves as expected and that there are no further errors related to number ranges.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO for number range object management.
  BP for business partner management, where customer accounts are often managed.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide updates related to this error message.
  
  
  Master Data Governance (MDG): Familiarize yourself with the MDG framework and its configuration, as it plays a crucial role in managing master data and ensuring data quality.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in MDG and number range management.