How To Fix MDG_BS_CUST_HARM010 - Valid CVI grouping: BP grouping is &1, and customer account group is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 010

• Message text: Valid CVI grouping: BP grouping is &1, and customer account group is &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM010 - Valid CVI grouping: BP grouping is &1, and customer account group is &2 ?

  The SAP error message MDG_BS_CUST_HARM010 typically occurs in the context of Master Data Governance (MDG) when there is a mismatch between the Business Partner (BP) grouping and the customer account group during the creation or modification of customer master data. This error indicates that the configuration for the Business Partner and customer account group does not align with the expected settings in the system.
  Cause:
  
  Mismatch in Grouping: The error arises when the Business Partner grouping (BP grouping) does not correspond to the customer account group defined in the system. Each customer account group is associated with specific settings and configurations, and if the BP grouping does not match, the system will throw this error.
  Configuration Issues: There may be issues in the configuration of the Business Partner settings or customer account groups in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the data being entered, such as incorrect or incomplete information regarding the Business Partner or customer account group.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the configuration settings for Business Partners and customer account groups.
  Ensure that the BP grouping and customer account group are correctly defined and aligned with each other.
  
  
  
  Review Master Data:
  
  Verify the master data being entered. Ensure that the Business Partner grouping corresponds to the correct customer account group.
  If necessary, update the master data to reflect the correct groupings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Business Partner and customer account group configurations to ensure compliance with best practices.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs when creating or modifying customer master data.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance in diagnosing and resolving the issue.
  
  
  
  Related Information:
  
  Business Partner (BP): In SAP, the Business Partner is a central master data object that can represent customers, vendors, or other entities. It is essential to ensure that the BP is correctly configured for the intended use.
  Customer Account Group: This is a classification of customers that determines the data fields and settings applicable to customer master records. Each account group has specific attributes and controls how data is managed.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration and troubleshooting.
  
  By following these steps, you should be able to resolve the MDG_BS_CUST_HARM010 error and ensure proper alignment between Business Partner groupings and customer account groups in your SAP system.