How To Fix MDG_BS_CUST_HARM009 - Valid CVI role: BP role is &1 (direction BP to customer)

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 009

• Message text: Valid CVI role: BP role is &1 (direction BP to customer)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM009 - Valid CVI role: BP role is &1 (direction BP to customer) ?

  The SAP error message MDG_BS_CUST_HARM009 indicates an issue related to the Customer-Vendor Integration (CVI) in the context of Master Data Governance (MDG) for Customer data. This error typically arises when there is a mismatch or an issue with the Business Partner (BP) roles assigned to a customer in the system.
  Cause:
  The error message suggests that the system is expecting a valid Business Partner role for the customer, but it has encountered a problem. Common causes include:
  
  Missing or Incorrect BP Role: The Business Partner does not have the required role assigned that is necessary for the customer data.
  Role Configuration Issues: The configuration of the BP roles may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies in the data between the Business Partner and the customer master data.
  CVI Settings: The settings for Customer-Vendor Integration may not be properly configured, leading to issues in role assignment.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check BP Role Assignment:
  
  Go to the Business Partner transaction (BP) and check the roles assigned to the Business Partner in question.
  Ensure that the required role for customer integration is assigned (e.g., "FLCU00" for customer).
  
  
  
  Review Configuration:
  
  Check the configuration settings for Business Partner roles in the SPRO transaction under:
  
  Cross-Application Components -> Master Data Synchronization -> Business Partner -> Define Roles.
  
  
  Ensure that the roles are correctly defined and mapped to the customer data.
  
  
  
  Validate Data:
  
  Use transaction codes like BP or XD03 to review the customer and Business Partner data for inconsistencies.
  Ensure that the data is consistent and that all mandatory fields are filled out correctly.
  
  
  
  CVI Settings:
  
  Review the CVI settings in the system to ensure that they are correctly configured. This can be done in the SPRO transaction under:
  
  Cross-Application Components -> Master Data Synchronization -> Customer-Vendor Integration -> Settings.
  
  
  Check if the integration settings are correctly set up for the relevant business processes.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on Business Partner roles and Customer-Vendor Integration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the MDG_BS_CUST_HARM009 error message.