How To Fix MDG_BS_CUST_HARM012 - CVI role &1 defined for direction BP to customer

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 012

• Message text: CVI role &1 defined for direction BP to customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM012 - CVI role &1 defined for direction BP to customer ?

  The SAP error message MDG_BS_CUST_HARM012 typically occurs in the context of Master Data Governance (MDG) when there is an issue related to the Customer-Vendor Integration (CVI) roles assigned to a business partner (BP) during the process of creating or updating customer data.
  Cause:
  The error message indicates that there is a problem with the configuration of the CVI roles for the business partner. Specifically, it suggests that the role defined for the direction from Business Partner (BP) to Customer is not correctly set up or is missing. This can happen due to several reasons:
  
  Missing Role Assignment: The required role for the business partner to be recognized as a customer is not assigned.
  Incorrect Configuration: The configuration settings for the CVI roles may not be properly defined in the system.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from correctly mapping the business partner to the customer role.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the business partner.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Role Assignment:
  
  Go to the transaction code BP (Business Partner) and check the roles assigned to the business partner in question.
  Ensure that the appropriate customer role (e.g., FLCU00 for customer) is assigned to the business partner.
  
  
  
  Review CVI Configuration:
  
  Access the configuration settings for Customer-Vendor Integration in the SAP system.
  Use transaction code SPRO and navigate to:
  SAP Customizing Implementation Guide -> Master Data Governance -> General Settings -> Customer-Vendor Integration -> Define Roles for Business Partners
  
  Verify that the roles are correctly defined and that the mapping between business partner roles and customer/vendor roles is set up properly.
  
  
  
  Check Data Consistency:
  
  Ensure that there are no inconsistencies in the data that could be causing the issue. This may involve checking for duplicate entries or missing mandatory fields.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to create or modify business partners and their associated roles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SPRO (Customizing), and others related to MDG and CVI.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the MDG_BS_CUST_HARM012 error message.