How To Fix MDG_BS_CUST_BOLUI009 - Enter a sales area and choose ENTER

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_BOLUI - MDG: messages for Cusomer UI related issues

• Message number: 009

• Message text: Enter a sales area and choose ENTER

What causes this issue?

The record does not have a value for the sales area. Either the sales
area is not yet entered, or a UI roundtrip has not yet occured.
The following fields require the sales area as input value:
Sales Office (VKBUR)
Sales Group (VKGRP)

System Response

Without a sales area, the search cannot find any values for the
mentioned fields.

How to fix this error?

Select a sales area and choose ENTER.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_BOLUI009 - Enter a sales area and choose ENTER ?

  The SAP error message MDG_BS_CUST_BOLUI009 typically occurs in the context of Master Data Governance (MDG) for Customer data when the system requires a sales area to be specified but it has not been provided. This error is common when users are trying to create or edit customer master data in the MDG application.
  Cause:
  The error is triggered because the sales area is a mandatory field in the customer master data. The sales area consists of three components:
  
  Sales Organization
  Distribution Channel
  Division
  
  If any of these components are missing or not entered, the system will prompt the user to enter a valid sales area.
  Solution:
  To resolve this error, follow these steps:
  
  
  Navigate to the Sales Area Section: In the customer master data screen, locate the section where the sales area is defined.
  
  
  Enter the Sales Area: Input the required sales organization, distribution channel, and division. Ensure that all three components are filled out correctly.
  
  
  Check for Valid Combinations: Make sure that the combination of sales organization, distribution channel, and division is valid and exists in the system. You can verify this in the configuration settings or by checking existing customer records.
  
  
  Save Changes: After entering the sales area, press ENTER or click on the save button to proceed.
  
  
  Review User Authorizations: If you continue to face issues, ensure that your user role has the necessary authorizations to create or edit customer master data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or XD01 (Create Customer) that may be used in conjunction with MDG.
  Configuration Settings: Check the configuration settings in SPRO under Sales and Distribution > Master Data > Customer to ensure that the sales area settings are correctly defined.
  Documentation: Refer to SAP Help documentation for detailed information on customer master data management and the importance of sales area in the context of sales processes.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully enter the required sales area in the customer master data.