How To Fix MDG_BS_CUS_CHECK133 - Customer &1 is marked for deletion in sales area &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MDG_BS_CUS_CHECK - MDGC: messages for check of customer data, message mapping

  • Message number: 133

  • Message text: Customer &1 is marked for deletion in sales area &2 &3 &4

  • Show details Hide details
  • What causes this issue?

    Note that although the default severity of this message is ?Warning?,
    its impact on whether or not data maintenance is possible within this
    user interface depends on the message severity Customizing settings that
    are made for message 133 of message class F2.

    System Response

    If the severity of message F2 ? 133 is defined as an error, a
    corresponding information message is shown in MDG (not an error
    message). An error would prevent data maintenance in general, which
    would be an invalid behavior.
    Instead, the sales area being marked for deletion can only be unmarked.
    All other sales areas not being marked for deletion can be maintained as
    usual on all attributes
    If the severity of F2 ? 133 is anything other than an error (such as
    ?Warning? or ?Information?), then the corresponding data can still be
    maintained for the business partner.

    How to fix this error?

    If you need to change this behavior, contact your system administrator
    to configure the severity of system message F2 ? 133 in the SAP
    Customizing Implementation Guide under <ZK>Logistics - General ->
    Business Partner -> Customers -> Control -> Change Message Control for
    Customer Master Data</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MDG_BS_CUS_CHECK133 - Customer &1 is marked for deletion in sales area &2 &3 &4 ?

    The SAP error message MDG_BS_CUS_CHECK133 indicates that a customer (identified by &1) is marked for deletion in a specific sales area (identified by &2, &3, &4). This error typically occurs in the context of Master Data Governance (MDG) when trying to process or activate a customer record that has been flagged for deletion.

    Cause:

    The primary cause of this error is that the customer master data has been marked for deletion in the sales area specified. This means that the customer is no longer considered valid for transactions in that particular sales area, which can happen for various reasons, such as:

    • The customer has been deactivated or is no longer active in the system.
    • The customer has been intentionally marked for deletion due to business decisions.
    • There may be data inconsistencies or issues during data migration or updates.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Customer Status:

      • Use transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check the status of the customer in the specified sales area.
      • Look for the "Deletion Flag" in the customer master data.
    2. Remove Deletion Flag:

      • If the customer should not be marked for deletion, you can remove the deletion flag. This can be done using transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
      • Navigate to the relevant sales area data and uncheck the deletion flag.
    3. Consult with Business Users:

      • If you are unsure whether the customer should be active or not, consult with relevant business users or stakeholders to confirm the status of the customer.
    4. Data Governance Processes:

      • If you are using MDG, ensure that the data governance processes are followed correctly. This includes proper approval workflows for customer data changes.
    5. Check for Related Data:

      • Ensure that there are no related data issues that might be causing the customer to be marked for deletion, such as outstanding transactions or other dependencies.

    Related Information:

    • Transaction Codes:

      • XD03: Display Customer
      • VD03: Display Customer - Sales Area
      • XD02: Change Customer
      • VD02: Change Customer - Sales Area
    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.

    • Documentation: Review SAP documentation on customer master data management and the implications of marking customers for deletion.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

    • Do you have any question about this error?


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