How To Fix MDG_BS_CUS_CHECK131 - Customer & is marked for deletion

MDG_BS_CUS_CHECK131 - Overview

• Message type: E = Error

• Message class: MDG_BS_CUS_CHECK - MDGC: messages for check of customer data, message mapping

• Message number: 131

• Message text: Customer & is marked for deletion

What causes this issue?

Note that although the default severity of this message is ?Warning?,
its impact on whether or not data maintenance is possible within this
user interface depends on the message severity Customizing settings that
are made for message 131 of message class F2.

System Response

If the severity of message F2 ? 131 is defined as an error, a
corresponding information message is shown in MDG (not an error
message). An error would prevent data maintenance in general, which
would be an invalid behavior.
Instead, the customer being marked for deletion can only be unmarked.
All other customers not being marked for deletion can be maintained as
usual on all attributes.
If the severity of F2 ? 131 is anything other than an error (such as
?Warning? or ?Information?), then the corresponding data can be
maintained for the business partner.

How to fix this error?

If you need to change this behavior, contact your system administrator
to configure the severity of system message F2 ? 131 in the SAP
Customizing Implementation Guide under <ZK>Logistics - General ->
Business Partner -> Customers -> Control -> Change Message Control for
Customer Master Data</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUS_CHECK131 - Customer & is marked for deletion ?

  The SAP error message MDG_BS_CUS_CHECK131 indicates that a customer record is marked for deletion in the system. This typically occurs in the context of Master Data Governance (MDG) for Customer data. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Marked for Deletion: The customer record has been flagged as "marked for deletion" in the database. This means that the record is not active and cannot be used in transactions or processes.
  Data Governance Process: In the context of MDG, this could be part of a data governance process where certain records are identified for deletion due to various reasons (e.g., business decisions, data quality issues).
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Customer Record:
  
  Use transaction code SE16N or SE11 to access the relevant database table (e.g., KNA1 for general customer data).
  Look for the customer record in question and check the deletion flag (usually a field like