How To Fix MDG_BS_BP_MLT_AS002 - Other error while locking; inform your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_BP_MLT_AS - Messages for multiple assignment function

• Message number: 002

• Message text: Other error while locking; inform your system administrator

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_BP_MLT_AS002 - Other error while locking; inform your system administrator ?

  The SAP error message MDG_BS_BP_MLT_AS002 typically indicates that there is an issue related to locking mechanisms in the Master Data Governance (MDG) system, specifically when dealing with Business Partner (BP) data. This error can occur during various operations, such as creating, updating, or deleting business partner records.
  Cause:
  
  
  Locking Conflicts: The error usually arises when there is a conflict in locking the business partner data. This can happen if:
  
  Another user or process is currently editing the same business partner record.
  There is a system issue that prevents the locking mechanism from functioning correctly.
  A previous transaction did not release the lock properly.
  
  
  
  Database Issues: Sometimes, underlying database issues can lead to locking problems, such as deadlocks or transaction timeouts.
  
  
  Configuration Issues: Incorrect configuration in the MDG settings or in the Business Partner data model can also lead to locking issues.
  
  
  Solution:
  
  
  Check for Active Sessions: Verify if another user is currently editing the same business partner record. If so, wait for them to finish or coordinate with them to resolve the conflict.
  
  
  Transaction Monitoring: Use transaction codes like SM12 (to view and manage locks) to check for existing locks on the business partner records. You can delete unnecessary locks if you have the appropriate authorizations.
  
  
  System Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context about the issue.
  
  
  Restart the Session: Sometimes, simply logging out and back into the SAP system can resolve temporary locking issues.
  
  
  Database Check: If the issue persists, it may be necessary to check the database for any inconsistencies or issues that could be causing the locking problem.
  
  
  Consult with Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team or system administrator to investigate further, especially if it appears to be a systemic issue.
  
  
  Review Configuration: Ensure that the MDG configuration for Business Partner data is set up correctly. This may involve reviewing the data model, process flows, and any custom enhancements.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for MDG and Business Partner management for best practices and configuration guidelines.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further assistance.