How To Fix MDG_BS_BP_MAPPING002 - Mapping error: communication data - type &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_BP_MAPPING - MDG BP Mapping Messages

• Message number: 002

• Message text: Mapping error: communication data - type &1 is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_BP_MAPPING002 - Mapping error: communication data - type &1 is not supported ?

  The SAP error message MDG_BS_BP_MAPPING002 indicates that there is a mapping error related to communication data in the Business Partner (BP) master data within the Master Data Governance (MDG) module. Specifically, the error states that the communication data type specified (denoted as &1) is not supported.
  Cause:
  This error typically arises due to one of the following reasons:
  
  
  Unsupported Communication Type: The communication data type being used (e.g., email, phone number, fax) is not recognized or supported by the system configuration. This could be due to a missing or incorrectly configured communication type in the system.
  
  
  Data Mapping Issues: There may be issues with the mapping configuration between the source system and the target system, leading to unsupported types being sent during data transfer.
  
  
  Customizations or Enhancements: If there are custom enhancements or modifications in the system, they may not be properly handling certain communication types.
  
  
  Data Quality Issues: The data being imported or processed may contain invalid or unexpected values for communication types.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Communication Type Configuration:
  
  Go to the configuration settings for Business Partner communication types in the MDG system.
  Ensure that the communication type specified in the error message is defined and active.
  
  
  
  Review Mapping Configuration:
  
  Check the mapping configuration between the source and target systems to ensure that all communication types are correctly mapped.
  If you are using a custom mapping, verify that it includes all necessary communication types.
  
  
  
  Data Validation:
  
  Validate the data being processed to ensure that it does not contain unsupported or invalid communication types.
  Cleanse the data if necessary to remove or correct any problematic entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to MDG and Business Partner communication data for any specific guidelines or updates regarding supported types.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the unsupported type is being introduced.
  Use transaction codes like SLG1 (Application Log) to check for additional logs that may provide more context on the error.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates regarding communication types in MDG.
  MDG Configuration Guides: Review the configuration guides for MDG to ensure that all settings related to Business Partner communication data are correctly set up.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.