How To Fix MDG_BS_ACS_ADDR_SCR015 - Error occurred in alert notification for change request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ACS_ADDR_SCR - Message Class for ACS Address Screening Integration

• Message number: 015

• Message text: Error occurred in alert notification for change request &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ACS_ADDR_SCR015 - Error occurred in alert notification for change request &1 ?

  The SAP error message MDG_BS_ACS_ADDR_SCR015 typically indicates that there was an issue with the alert notification process for a change request in the Master Data Governance (MDG) system. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Possible Causes:
  
  Configuration Issues: The alert notification settings may not be properly configured in the MDG system.
  Missing or Incorrect Data: The change request may be missing required data or may contain incorrect data that prevents the alert from being processed.
  Authorization Issues: The user or system may not have the necessary authorizations to send or process alerts.
  Technical Errors: There may be underlying technical issues, such as problems with the background job that processes alerts or issues with the email server configuration.
  System Performance: If the system is under heavy load, it may not be able to process alerts in a timely manner.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the alert configuration settings in the MDG system. Ensure that all necessary parameters are set correctly.
  Verify that the alert notification framework is properly configured in transaction SPRO.
  
  
  
  Validate Change Request Data:
  
  Check the change request associated with the error for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send alerts. Check the roles and authorizations assigned to the user.
  
  
  
  Monitor Background Jobs:
  
  Check the status of background jobs related to alert notifications. Use transaction SM37 to monitor job logs and identify any failures.
  
  
  
  Check Email Configuration:
  
  If alerts are sent via email, verify the email configuration in the system. Ensure that the SMTP settings are correct and that the email server is functioning properly.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling alert processing during off-peak hours.
  
  
  
  Consult Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Master Data Governance for detailed information on alert notifications and change request processing.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.