How To Fix MDG_BS_ACS_ADDR_SCR014 - Error when locking change request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ACS_ADDR_SCR - Message Class for ACS Address Screening Integration

• Message number: 014

• Message text: Error when locking change request &1

What causes this issue?

Change request is locked by a parallel process. Alert Status
Notification could not be executed for this change request.

System Response

This error is returned to the SAP Fraud Management system and is
displayed in the affected alert.

How to fix this error?

Reopen and complete the affected alert and the Alert Status
Notification will be sent again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ACS_ADDR_SCR014 - Error when locking change request &1 ?

  The SAP error message MDG_BS_ACS_ADDR_SCR014 typically occurs in the context of SAP Master Data Governance (MDG) when there is an issue related to locking a change request. This error can arise during the process of managing change requests for master data, particularly when multiple users or processes are trying to access or modify the same data simultaneously.
  Cause:
  The error message MDG_BS_ACS_ADDR_SCR014 indicates that the system is unable to lock the change request due to one of the following reasons:
  
  Concurrent Access: Another user or process is currently accessing or modifying the same change request, leading to a lock conflict.
  Lock Table Issues: There may be issues with the lock table in the database, which can prevent the system from acquiring the necessary locks.
  Transaction Errors: There may be errors in the transaction logic that prevent the system from properly locking the change request.
  Authorization Issues: The user may not have the necessary authorizations to lock the change request.
  
  Solution:
  To resolve the MDG_BS_ACS_ADDR_SCR014 error, you can take the following steps:
  
  
  Check for Concurrent Users:
  
  Verify if another user is currently working on the same change request. If so, you may need to wait until they finish or coordinate with them.
  
  
  
  Release Locks:
  
  Use transaction code SM12 to check for existing locks on the change request. If you find any unnecessary locks, you can release them (ensure you have the necessary authorizations to do so).
  
  
  
  Review Authorization:
  
  Ensure that the user attempting to lock the change request has the appropriate authorizations. Check the roles and authorizations assigned to the user.
  
  
  
  Check for System Errors:
  
  Review system logs (transaction SLG1) for any related errors that might provide more context on the issue.
  
  
  
  Restart the Process:
  
  Sometimes, simply restarting the transaction or the SAP GUI can resolve temporary issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and MDG transaction codes related to master data governance.
  Documentation: Review SAP documentation related to MDG and change request management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the MDG_BS_ACS_ADDR_SCR014 error effectively.