How To Fix MDG_BS_ACS_ADDR_SCR013 - Technical error occurred when writing a note to the change request

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ACS_ADDR_SCR - Message Class for ACS Address Screening Integration

• Message number: 013

• Message text: Technical error occurred when writing a note to the change request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ACS_ADDR_SCR013 - Technical error occurred when writing a note to the change request ?

  The SAP error message MDG_BS_ACS_ADDR_SCR013 indicates that a technical error occurred when attempting to write a note to a change request in the Master Data Governance (MDG) system. This error can arise due to various reasons, including issues with the underlying database, configuration problems, or system performance issues.
  Possible Causes:
  
  Database Issues: There may be problems with the database connection or the database itself, such as locks, deadlocks, or insufficient resources.
  Configuration Errors: Incorrect configuration settings in the MDG system or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to write notes to the change request.
  System Performance: High system load or performance issues can cause timeouts or failures in processing requests.
  Custom Code: If there are custom enhancements or modifications in the MDG process, they may be causing the error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Database Health Check: Ensure that the database is functioning correctly. Check for locks or performance issues and resolve them.
  Review Configuration: Verify the configuration settings in the MDG system to ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction SU53 after the error occurs.
  Performance Monitoring: Monitor system performance and check for any bottlenecks. If necessary, optimize the system or increase resources.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may require the assistance of a developer.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review the official SAP documentation for MDG to ensure that all configurations and processes are correctly implemented.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the MDG_BS_ACS_ADDR_SCR013 error effectively.