How To Fix MDC_GOV_BO_MSG018 - Email address deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_GOV_BO_MSG -

• Message number: 018

• Message text: Email address deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_GOV_BO_MSG018 - Email address deleted ?

  The SAP error message MDC_GOV_BO_MSG018, which indicates that an email address has been deleted, typically arises in the context of managing business objects or data governance within SAP systems. This error can occur when the system attempts to send notifications or perform actions that require a valid email address, but the specified email address has been removed or is no longer valid.
  Cause:
  
  Deleted Email Address: The primary cause of this error is that the email address associated with a user or business object has been deleted from the system.
  User Data Changes: Changes in user data, such as updates to user profiles or roles, may lead to the removal of email addresses.
  Data Governance Policies: Certain data governance policies may enforce the deletion of email addresses that are no longer valid or necessary.
  
  Solution:
  
  Check User Profile: Verify the user profile associated with the email address in question. Ensure that the email address is still valid and has not been deleted.
  Re-add Email Address: If the email address has been deleted, you can re-add it through the user management interface in SAP. This typically involves:
  
  Navigating to the user management section (e.g., SU01 for user maintenance).
  Finding the user in question and editing their details to include a valid email address.
  
  
  Review Data Governance Settings: If the deletion was part of a data governance process, review the policies and settings to ensure that they align with your organization's requirements.
  Check for System Updates: Ensure that your SAP system is up to date, as patches or updates may address bugs or issues related to email handling.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to MDC_GOV_BO_MSG018 for additional troubleshooting steps or patches.
  User Management Transactions: Familiarize yourself with transactions like SU01 (User Maintenance) and SU10 (Mass User Maintenance) for managing user profiles and email addresses.
  Data Governance Framework: Understand the data governance framework in your organization to ensure compliance with policies regarding user data management.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.