How To Fix MDC_GOV_BO_MSG016 - Only a single fax number can be marked as default

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_GOV_BO_MSG -

• Message number: 016

• Message text: Only a single fax number can be marked as default

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_GOV_BO_MSG016 - Only a single fax number can be marked as default ?

  The SAP error message MDC_GOV_BO_MSG016, which states "Only a single fax number can be marked as default," typically occurs in the context of managing business partner data in SAP systems, particularly when dealing with contact information for business partners.
  Cause:
  This error arises when there are multiple fax numbers associated with a business partner, and the system is trying to set more than one of these fax numbers as the default. In SAP, only one fax number can be designated as the default for a business partner to avoid confusion in communication processes.
  Solution:
  To resolve this error, you need to ensure that only one fax number is marked as the default for the business partner. Here are the steps to do this:
  
  
  Access the Business Partner Data:
  
  Go to the transaction code for managing business partners (e.g., BP).
  
  
  
  Select the Business Partner:
  
  Enter the business partner number for which you want to manage the fax numbers.
  
  
  
  Navigate to the Contact Information:
  
  Go to the "Contact Information" section where fax numbers are listed.
  
  
  
  Review Fax Numbers:
  
  Check the list of fax numbers associated with the business partner. Identify which fax number is currently marked as default.
  
  
  
  Change Default Status:
  
  If there are multiple fax numbers marked as default, unmark the default status for all but one fax number. You can do this by selecting the fax number and changing its status.
  
  
  
  Set a New Default (if necessary):
  
  If you need to set a different fax number as the default, ensure that the current default is unmarked first, then mark the desired fax number as the default.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the business partner data.
  
  
  
  Related Information:
  
  Business Partner Master Data: Understanding how to manage business partner master data is crucial, as it includes various contact details, including fax numbers, email addresses, and phone numbers.
  SAP Documentation: Refer to SAP Help documentation for more detailed instructions on managing business partner data and understanding the implications of default settings.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to business partner data, as restrictions may prevent you from modifying certain fields.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.