How To Fix MDC_GOV_BO_MSG015 - Fax number deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_GOV_BO_MSG -

• Message number: 015

• Message text: Fax number deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_GOV_BO_MSG015 - Fax number deleted ?

  The SAP error message MDC_GOV_BO_MSG015, which states "Fax number deleted," typically occurs in the context of managing business partner data or communication methods within the SAP system. This error indicates that a fax number associated with a business partner has been deleted or is no longer valid.
  Cause:
  
  Data Deletion: The fax number may have been manually deleted from the business partner's contact information.
  Data Migration Issues: If data was migrated from another system, the fax number may not have been transferred correctly.
  Configuration Issues: There may be configuration settings in the SAP system that affect how fax numbers are managed or displayed.
  User Permissions: The user may not have the necessary permissions to view or manage fax numbers.
  
  Solution:
  
  
  Check Business Partner Data: 
  
  Navigate to the business partner's details in the SAP system and verify if the fax number is indeed missing or deleted.
  If it is missing, you can re-enter the fax number if you have the correct information.
  
  
  
  Review Change Logs: 
  
  Check the change logs for the business partner to see if there was a recent change that led to the deletion of the fax number.
  
  
  
  Data Migration Review: 
  
  If the issue arose after a data migration, review the migration process to ensure that all relevant data, including fax numbers, was correctly transferred.
  
  
  
  Configuration Settings: 
  
  Review the configuration settings related to business partner communication methods to ensure that fax numbers are enabled and properly configured.
  
  
  
  User Permissions: 
  
  Ensure that the user encountering the error has the necessary permissions to view and manage fax numbers.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or support resources for any specific notes or updates related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.