How To Fix MDC_GOV_BO_MSG009 - Phone number added

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_GOV_BO_MSG -

• Message number: 009

• Message text: Phone number added

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_GOV_BO_MSG009 - Phone number added ?

  The SAP error message MDC_GOV_BO_MSG009 typically relates to issues with the phone number format or validation in the context of business partner (BP) data management. This error can occur when the system detects that a phone number has been added but does not meet the required format or validation rules set in the system.
  Cause:
  
  Invalid Format: The phone number may not conform to the expected format (e.g., missing country code, incorrect number of digits).
  Validation Rules: There may be specific validation rules configured in the system that the entered phone number does not satisfy.
  Data Entry Errors: Typographical errors or incorrect data entry can lead to this error.
  Configuration Issues: The system configuration for phone number formats may not be aligned with the business requirements or local regulations.
  
  Solution:
  
  
  Check Format: Ensure that the phone number is entered in the correct format. This may include:
  
  Including the country code.
  Ensuring the correct number of digits.
  Using the appropriate separators (e.g., spaces, dashes).
  
  
  
  Review Validation Rules: Check the validation rules set in the SAP system for phone numbers. This may involve:
  
  Consulting with your SAP administrator or functional consultant to understand the specific rules applied.
  Adjusting the rules if they are too restrictive or not aligned with business needs.
  
  
  
  Correct Data Entry: Double-check the entered phone number for any typographical errors or omissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific requirements for phone number entries in your version of SAP.
  
  
  Testing: After making corrections, try to save or process the business partner data again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Business Partner Configuration: Review the configuration settings for business partners in your SAP system, particularly those related to address and contact information.
  User Training: Ensure that users entering data are trained on the correct formats and requirements for phone numbers in the system.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.