How To Fix MDC_BO_MSG037 - Standard email address has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_BO_MSG - Message Class for MDC Business Object

• Message number: 037

• Message text: Standard email address has been changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_BO_MSG037 - Standard email address has been changed ?

  The SAP error message MDC_BO_MSG037, which states "Standard email address has been changed," typically occurs in the context of SAP Business Technology Platform (BTP) or SAP Cloud applications when there is a discrepancy or change in the standard email address configuration for a business object or user.
  Cause:
  
  Change in Configuration: The standard email address for notifications or communications may have been altered in the system settings or user profile.
  User Profile Update: If a user’s email address has been updated in their profile, it may trigger this error if the system expects the previous email address.
  System Synchronization Issues: There may be synchronization issues between different components of the SAP system or between SAP and external systems.
  
  Solution:
  
  
  Verify Email Address Configuration:
  
  Check the configuration settings for the standard email address in the relevant SAP application or module.
  Ensure that the email address is correctly set and matches the expected format.
  
  
  
  Update User Profile:
  
  If the error is related to a specific user, verify that the user’s email address is correctly updated in their profile.
  Navigate to the user management section and confirm the email address is accurate.
  
  
  
  Check for System Updates:
  
  If there have been recent updates or changes to the system, review the release notes or change logs to identify any modifications that may have affected email configurations.
  
  
  
  Reconfigure Notifications:
  
  If the error is related to notifications, reconfigure the notification settings to ensure they point to the correct email address.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support resources for specific guidance related to the error message and its context.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details about the error and any steps you have already taken.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the MDC_BO_MSG037 error and implement a solution to resolve it.