How To Fix MDC_BO_MSG035 - Standard mobile number has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_BO_MSG - Message Class for MDC Business Object

• Message number: 035

• Message text: Standard mobile number has been changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_BO_MSG035 - Standard mobile number has been changed ?

  The SAP error message MDC_BO_MSG035, which states "Standard mobile number has been changed," typically occurs in the context of SAP Mobile Development Kit (MDK) applications or when dealing with mobile number management in SAP systems. This error indicates that the mobile number associated with a particular business object has been modified, and the system is notifying the user of this change.
  Cause:
  
  Data Change: The mobile number for a business partner or customer has been updated in the backend system, which may not have been reflected in the mobile application.
  Synchronization Issues: There may be a synchronization issue between the mobile application and the backend SAP system, leading to discrepancies in the data.
  Validation Rules: The system may have validation rules that trigger this message when a mobile number is changed, especially if it affects business processes or notifications.
  
  Solution:
  
  Refresh Data: Ensure that the mobile application is refreshed or re-synced with the backend data. This can often resolve discrepancies.
  Check for Updates: Verify if there are any updates or patches available for the SAP MDK or the specific application you are using, as these may address known issues.
  Review Change Logs: Check the change logs or audit trails in the SAP system to understand when and why the mobile number was changed.
  User Notification: If the change is legitimate, ensure that users are notified of the change, especially if it impacts communication or notifications.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and its context.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to address the MDC_BO_MSG035 error effectively.