How To Fix MDC_BO_MSG036 - Standard fax number has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_BO_MSG - Message Class for MDC Business Object

• Message number: 036

• Message text: Standard fax number has been changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_BO_MSG036 - Standard fax number has been changed ?

  The SAP error message MDC_BO_MSG036, which states "Standard fax number has been changed," typically occurs in the context of managing business partner data or customer/vendor master data in SAP. This message indicates that the standard fax number associated with a business partner has been modified, which may lead to inconsistencies or issues in processes that rely on that information.
  Cause:
  
  Data Update: The standard fax number for a business partner was updated in the system, either manually by a user or through a data upload process.
  Data Consistency: The change may have triggered a validation check that ensures the new fax number is consistent with other related data or business rules.
  Configuration Settings: There may be specific configuration settings in the SAP system that enforce rules around changes to contact information, including fax numbers.
  
  Solution:
  
  Review Changes: Check the change logs or audit trails to see who made the change to the fax number and why. This can help determine if the change was intentional or erroneous.
  Validate Data: Ensure that the new fax number is valid and correctly formatted. If the number is incorrect, revert to the previous valid fax number.
  Update Related Data: If the fax number change affects other areas (like communication settings or output types), ensure that those areas are updated accordingly.
  Configuration Check: Review the configuration settings related to business partner data management to ensure they align with your organization's policies and processes.
  User Training: If the change was made by a user, consider providing training or guidelines on how to properly update business partner information to avoid future issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to view or edit business partner data.
  Change Logs: Use transaction codes like SCDO (Change Document Overview) to track changes made to business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Refer to SAP documentation for best practices on managing business partner data and understanding the implications of changes to contact information.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.