How To Fix MD_BP011 - Specify the telephone (landline or mobile)

SAP Error Message - Details

• Message type: E = Error

• Message class: MD_BP -

• Message number: 011

• Message text: Specify the telephone (landline or mobile)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MD_BP011 - Specify the telephone (landline or mobile) ?

  The SAP error message MD_BP011, which states "Specify the telephone (landline or mobile)," typically occurs when you are trying to create or update a business partner (BP) record in SAP, and the system requires a telephone number to be entered but none has been provided.
  Cause:
  The error is triggered because the telephone number field is mandatory for the business partner data you are trying to save. This requirement can be due to specific configuration settings in your SAP system that enforce the entry of contact information for business partners.
  Solution:
  To resolve the MD_BP011 error, you need to provide a valid telephone number in the appropriate field. Here are the steps to do this:
  
  
  Access the Business Partner Transaction:
  
  Go to the transaction code for creating or editing a business partner (e.g., BP).
  
  
  
  Navigate to the Contact Information Section:
  
  In the business partner screen, locate the section for contact information or communication data.
  
  
  
  Enter a Telephone Number:
  
  Fill in the required fields for telephone numbers. You can enter either a landline or a mobile number, or both, depending on your organization's requirements.
  
  
  
  Save the Changes:
  
  After entering the telephone number, attempt to save the business partner record again.
  
  
  
  Related Information:
  
  
  Configuration Settings: If you are an administrator or have access to configuration settings, you may want to check the settings in the Business Partner role configuration to see if the telephone number is set as a mandatory field. This can be done in the customizing settings (transaction code SPRO).
  
  
  Field Requirements: Review the field requirements for business partners in your organization. Sometimes, specific roles or categories of business partners may have different requirements for contact information.
  
  
  User Training: Ensure that users who are responsible for entering business partner data are trained on the importance of providing complete contact information, including telephone numbers.
  
  
  SAP Notes: If the issue persists or if you believe it may be related to a bug or specific configuration issue, check the SAP Support Portal for any relevant SAP Notes or updates related to this error message.
  
  
  By following these steps, you should be able to resolve the MD_BP011 error and successfully create or update the business partner record in SAP.