How To Fix MD_BP004 - More than one telephone number was passed

SAP Error Message - Details

• Message type: E = Error

• Message class: MD_BP -

• Message number: 004

• Message text: More than one telephone number was passed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MD_BP004 - More than one telephone number was passed ?

  The SAP error message MD_BP004 indicates that more than one telephone number has been passed to the system when only one is expected. This error typically occurs in the context of Business Partner (BP) data management, particularly when integrating or uploading data related to business partners.
  Cause:
  The error is caused by the system receiving multiple telephone numbers in a context where it expects only one. This can happen during data uploads, data migrations, or when using certain transactions that involve business partner data. The system may be trying to process a record that has multiple entries for telephone numbers, which violates the expected data structure.
  Solution:
  To resolve the MD_BP004 error, you can take the following steps:
  
  
  Check the Data Source: Review the data source from which the telephone numbers are being imported or processed. Ensure that it contains only one telephone number per business partner record.
  
  
  Data Cleansing: If you are working with a file or a database, clean the data to ensure that each business partner has only one telephone number. You may need to consolidate multiple numbers into a single entry or choose the most relevant number.
  
  
  Adjust Mapping: If you are using a data migration tool or an interface, check the mapping configuration. Ensure that the mapping for telephone numbers is set up correctly to handle only one number.
  
  
  Use the Correct Functionality: If you are using a specific transaction or function module, ensure that you are using it correctly according to the documentation. Some functions may have specific requirements regarding the number of telephone numbers.
  
  
  Debugging: If you have access to debugging tools, you can trace the process to see where the multiple telephone numbers are being introduced. This can help identify the root cause of the issue.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling business partner data and telephone numbers.
  
  
  Related Information:
  
  Business Partner Master Data: Understanding how business partner master data is structured in SAP can help in managing and troubleshooting related issues.
  Data Migration Tools: If you are using tools like LSMW (Legacy System Migration Workbench) or SAP Data Services, familiarize yourself with their configurations and limitations regarding data formats.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on handling telephone numbers in business partner records.
  
  By following these steps, you should be able to resolve the MD_BP004 error and ensure that your business partner data is correctly formatted and processed.