How To Fix M8_2103 - User cancelled the save of the copied document

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 103

• Message text: User cancelled the save of the copied document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2103 - User cancelled the save of the copied document ?

  The SAP error message M8_2103, which states "User cancelled the save of the copied document," typically occurs when a user attempts to copy a document (such as a purchase order, sales order, or other transactional documents) but cancels the operation before it is completed. This can happen for various reasons, including user intervention or system prompts that require user input.
  Causes:
  
  User Intervention: The user may have clicked "Cancel" or closed the dialog box during the copy process.
  System Prompts: The system may have prompted the user for additional information or confirmation, and the user chose to cancel.
  Technical Issues: There may be underlying technical issues, such as system performance problems or connectivity issues, that led to the user canceling the operation.
  Authorization Issues: The user may not have the necessary authorizations to complete the document copy, leading to a cancellation.
  
  Solutions:
  
  Retry the Operation: Simply attempt to copy the document again, ensuring that you do not cancel the operation this time.
  Check for Prompts: Pay attention to any prompts or messages that appear during the copy process. Ensure that you provide the necessary input or confirmations.
  Review Authorizations: Verify that the user has the appropriate authorizations to perform the copy operation. If not, contact your SAP security administrator to adjust the permissions.
  System Performance: If the system is slow or unresponsive, consider checking with your IT department to ensure that there are no performance issues affecting SAP.
  Log Analysis: If the issue persists, check the SAP application logs (transaction SLG1) for any related error messages that could provide more context on why the operation was canceled.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  User Training: Ensure that users are trained on the correct procedures for copying documents in SAP to minimize accidental cancellations.
  Documentation: Refer to the SAP documentation for the specific module you are working with (e.g., MM for materials management, SD for sales and distribution) for detailed instructions on document handling.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.