How To Fix M8564 - Invoice document & / & saved

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 564

• Message text: Invoice document & / & saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8564 - Invoice document & / & saved ?

  The SAP error message M8564 typically indicates an issue related to the invoice document in the Materials Management (MM) module. The message usually states something like "Invoice document & & saved," which suggests that there was a problem during the invoice verification process.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Incomplete Data: Required fields in the invoice document may not have been filled out correctly.
  Mismatch in Data: There may be discrepancies between the invoice and the purchase order or goods receipt.
  Account Assignment Issues: Problems with account assignments or cost centers can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to post the invoice.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the invoice processing requirements.
  
  Solution:
  To resolve the M8564 error, you can take the following steps:
  
  Check Invoice Data: Review the invoice document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Verify Purchase Order and Goods Receipt: Ensure that the invoice matches the corresponding purchase order and that the goods receipt has been posted correctly.
  Review Account Assignments: Check the account assignments and ensure that they are valid and correctly configured.
  Check User Authorizations: Ensure that the user has the necessary permissions to post invoices. If not, contact your SAP security administrator to grant the required access.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review the settings related to invoice processing in the MM module.
  Use Transaction Codes: Utilize transaction codes like MIRO (Invoice Verification) to reprocess the invoice and check for any additional error messages that may provide more context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Documentation: Refer to SAP documentation for the MM module to understand the invoice verification process better.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the M8564 error message in SAP.