How To Fix M8562 - Error changing invoice document & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 562

• Message text: Error changing invoice document & / &

What causes this issue?

The invoice document could not be changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you changed other invoice documents, save these now if you have not
already done so.
In the Invoice Verification comparison overview, refresh the screen to
read the invoice document again.
If you continue to have problems processing this invoice document,
contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8562 - Error changing invoice document & / & ?

  The SAP error message M8562, which states "Error changing invoice document & / &," typically occurs when there is an issue with modifying an invoice document in the SAP system. This error can arise due to various reasons, including data inconsistencies, authorization issues, or problems with the underlying document structure.
  Causes of M8562 Error
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the invoice, such as missing or incorrect information in the invoice document or related master data.
  
  
  Authorization Issues: The user attempting to change the invoice may not have the necessary authorizations to perform the action.
  
  
  Document Status: The invoice document may be in a status that does not allow changes (e.g., it may be already posted or settled).
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent changes to certain types of invoices.
  
  
  Technical Errors: There could be underlying technical issues, such as database locks or system errors.
  
  
  Solutions to M8562 Error
  
  
  Check Document Status: Verify the status of the invoice document. If it is already posted or settled, you may need to reverse or cancel it before making changes.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to change the invoice. This may involve checking user roles and permissions in the SAP system.
  
  
  Validate Data: Check for any missing or incorrect data in the invoice document and related master data. Correct any inconsistencies before attempting to change the invoice again.
  
  
  Consult Configuration Settings: Review the configuration settings related to invoice processing in the SAP system. Ensure that there are no restrictions preventing changes to the invoice.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues or database locks.
  
  
  Transaction Codes: Use relevant transaction codes (e.g., MIRO for invoice verification) to check the invoice details and make necessary adjustments.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the M8562 error. SAP frequently updates its knowledge base with solutions for common errors.
  
  
  Documentation: Refer to SAP documentation for invoice processing and error handling to understand the context of the error better.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the M8562 error and implement a suitable solution. If the problem continues, further investigation may be required, potentially involving SAP support.