How To Fix M8491 - System doesn't support creation of new condition when supplier error made

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 491

• Message text: System doesn't support creation of new condition when supplier error made

What causes this issue?

In processing a supplier error, you attempted to create a new condition
that does not exist in the original data.
This function is not yet supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

New conditions for supplier errors are created as follows:
Edit your own conditions and create a new condition type with the value
0.
The switch to conditions for the supplier error. The condition type
concerned appears with the value 0, which you can then overwrite with
the condition value of the supplier invoice.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8491 - System doesn't support creation of new condition when supplier error made ?

  The SAP error message M8491 indicates that the system does not support the creation of a new condition due to an error related to the supplier. This typically occurs in the context of pricing conditions in purchasing documents, such as purchase orders or contracts, where the system is unable to create or modify pricing conditions due to certain restrictions or errors.
  Cause:
  
  Supplier Configuration Issues: The supplier may not be properly configured in the system, leading to issues with pricing conditions.
  Condition Records: There may be existing condition records that conflict with the new condition you are trying to create.
  Authorization Issues: The user may not have the necessary authorizations to create or modify conditions for the supplier.
  System Settings: Certain system settings or configurations may prevent the creation of new conditions for specific suppliers or material types.
  Data Inconsistencies: There may be inconsistencies in the master data related to the supplier or material.
  
  Solution:
  
  Check Supplier Configuration: Verify that the supplier is correctly set up in the system. Ensure that all necessary data, such as payment terms, pricing conditions, and other relevant information, is complete and accurate.
  Review Existing Condition Records: Check if there are existing condition records for the supplier and material combination. If there are, you may need to modify or delete them before creating a new condition.
  Authorization Check: Ensure that the user attempting to create the condition has the necessary authorizations. If not, contact your SAP security administrator to grant the required permissions.
  Consult System Settings: Review the configuration settings in the SAP system related to pricing conditions and supplier management. This may involve checking the customizing settings in SPRO.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the master data. Correct any issues found.
  Error Logs: Check the error logs or transaction codes like SLG1 (Application Log) for more detailed information about the error.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME22N (Change Purchase Order), ME31K (Create Contract), or ME32K (Change Contract) to manage purchasing documents.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation or help files for more information on pricing conditions and supplier management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.