How To Fix M8490 - Invoice document cannot be cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 490

• Message text: Invoice document cannot be cancelled

What causes this issue?

You attempted to cancel invoice document &V1&/&V2&. This is not
possible, as the document has not yet been posted, as shown by the
Invoice Verification status &V3&.

System Response

The system can only cancel documents that have already been posted.

How to fix this error?

If the document has not yet been posted, and you want to remove it from
the system, you can delete it.
If you still want to cancel the document, for example, to document the
reversal in the system, you must first post the document and then
cancel (reverse) it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8490 - Invoice document cannot be cancelled ?

  The SAP error message M8490, which states "Invoice document cannot be cancelled," typically occurs when you attempt to cancel an invoice that is not eligible for cancellation. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes of Error M8490
  
  
  Invoice Status: The invoice may be in a status that does not allow for cancellation. For example, if the invoice has already been paid or cleared, it cannot be cancelled.
  
  
  Document Type Restrictions: Certain document types may have restrictions on cancellation. For instance, some invoices may be marked as final or may have been posted to a closed period.
  
  
  Dependencies on Other Documents: The invoice may be linked to other documents (like purchase orders or goods receipts) that prevent its cancellation.
  
  
  Accounting Entries: If the invoice has already been accounted for in financial statements, it may not be possible to cancel it without reversing the accounting entries.
  
  
  Custom Logic or Enhancements: Customizations or enhancements in the SAP system may impose additional restrictions on the cancellation of invoices.
  
  
  Solutions
  
  
  Check Invoice Status: Verify the status of the invoice. If it has been paid or cleared, you may need to reverse the payment or clear the invoice before cancellation.
  
  
  Review Document Type: Ensure that the document type of the invoice allows for cancellation. You may need to consult with your SAP administrator or check the configuration settings.
  
  
  Check Related Documents: Investigate if there are any related documents that are preventing the cancellation. If there are linked documents, you may need to address those first.
  
  
  Reversal Instead of Cancellation: If cancellation is not possible, consider reversing the invoice instead. This can often be done through a specific reversal transaction in SAP.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP directly for assistance.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) and FB08 (Reverse Document) that may be useful in managing invoices.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to perform cancellation or reversal actions in the system.
  
  
  Documentation: Review SAP documentation or user manuals related to invoice processing and cancellation for additional guidance.
  
  
  By understanding the causes and following the suggested solutions, you should be able to address the M8490 error effectively.