How To Fix M8483 - Credit memo qty smaller than GR qty

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 483

• Message text: Credit memo qty smaller than GR qty

What causes this issue?

The quantity for which you are entering a credit memo is smaller than
the quantity returned to date minus the quantity credited to date.
INCLUDE MM_IV_MELDUNGEN OBJECT DOKU ID TX

System Response

The system has found that the <ZG>(quantity to be credited - credit
memo quantity) x order price</> is greater than the tolerance for
quantity variance set in Customizing.

How to fix this error?

Check your entries are correct and make any necessary changes.
Copied from 194 and modified for returns

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8483 - Credit memo qty smaller than GR qty ?

  The SAP error message M8483 "Credit memo qty smaller than GR qty" typically occurs in the context of inventory management and invoice verification. This error indicates that the quantity specified in a credit memo is less than the quantity that has been received (Goods Receipt, GR) for a particular purchase order or delivery. 
  Cause:
  
  Quantity Mismatch: The credit memo quantity entered is less than the quantity that was recorded in the Goods Receipt. For example, if you received 100 units of a product but are trying to create a credit memo for only 50 units, this error will occur.
  Incorrect Data Entry: There may be a mistake in the data entry when creating the credit memo, leading to an incorrect quantity being specified.
  System Configuration: There might be specific configurations or settings in the SAP system that enforce strict checks on credit memo quantities against GR quantities.
  
  Solution:
  
  Verify Quantities: Check the quantities in the Goods Receipt document and ensure that the credit memo quantity matches the expected values. If you received 100 units, the credit memo should reflect the correct quantity that you want to return.
  Adjust Credit Memo Quantity: If the credit memo is indeed for a smaller quantity, you may need to adjust the quantity in the credit memo to match the GR quantity or create multiple credit memos if necessary.
  Check for Previous Transactions: Ensure that there are no previous credit memos or returns that might affect the current transaction. If there are, you may need to consider those in your calculations.
  Consult Documentation: Review any relevant documentation or guidelines for processing credit memos in your organization to ensure compliance with internal procedures.
  System Configuration Review: If the issue persists, it may be necessary to consult with your SAP administrator or technical team to review system settings or configurations that could be causing this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) and MIRO (Invoice Verification) for managing goods receipts and invoices.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user creating the credit memo has the appropriate permissions to perform this action.
  Training and Documentation: Consider providing training or documentation for users involved in the procurement and returns process to minimize errors in data entry.
  
  By following these steps, you should be able to resolve the M8483 error and successfully process your credit memo.