How To Fix M8397 - Not possible to calculate cash discount, enter the discount amount

M8397 - Overview

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 397

• Message text: Not possible to calculate cash discount, enter the discount amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8397 - Not possible to calculate cash discount, enter the discount amount ?

  The SAP error message M8397, which states "Not possible to calculate cash discount, enter the discount amount," typically occurs in the context of invoice processing or payment transactions where cash discounts are applicable. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Missing Cash Discount Configuration: The cash discount settings in the vendor master data or the purchasing info record may not be properly configured.
  Incomplete Invoice Data: The invoice may not have all the necessary data to calculate the cash discount, such as the payment terms or the discount percentage.
  Payment Terms: The payment terms associated with the transaction may not allow for cash discounts, or they may be incorrectly set up.
  Document Type Restrictions: Certain document types may not support cash discounts, leading to this error.
  Currency Issues: If there are discrepancies in currency settings between the invoice and the vendor master data, it may prevent the calculation of cash discounts.
  
  Solutions:
  
  Check