How To Fix M8387 - Supplier errors are not supported in the case of credit memo items


M8387 - Overview

  • Message type: E = Error

  • Message class: M8 - Invoice Verification/Valuation

  • Message number: 387

  • Message text: Supplier errors are not supported in the case of credit memo items

  • Show details Hide details
  • What causes this issue?

    You have tried to assign a supplier error (correction indicator 2) to a
    credit memo item.

    System Response

    The system does not support this function.

    How to fix this error?

    Enter 'blank' as the correction indicator so that you can continue
    processing the credit memo item.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M8387 - Supplier errors are not supported in the case of credit memo items ?
    The SAP error message M8387, which states "Supplier errors are not supported in the case of credit memo items," typically occurs during the processing of credit memos in the SAP system. This error indicates that there is an issue related to the supplier data or the handling of credit memo items that the system does not support.
    
    Cause: Credit Memo Processing: The error arises when the system encounters a supplier-related issue while processing a credit memo. Credit memos are used to reduce the amount owed to a supplier, and certain validations or checks that are applicable to standard invoices may not apply to credit memos. Supplier Data Issues: There may be inconsistencies or missing information in the supplier master data that is causing the error. This could include incorrect vendor numbers, missing payment terms, or other related data. Configuration Settings: The configuration settings in the SAP system may not be set up to handle

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