How To Fix M8371 - Unplanned delivery costs in the amount of & & exists

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 371

• Message text: Unplanned delivery costs in the amount of & & exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8371 - Unplanned delivery costs in the amount of & & exists ?

  The SAP error message M8371, which states "Unplanned delivery costs in the amount of & & exists," typically occurs during the processing of a goods receipt or invoice verification when there are unplanned delivery costs associated with a purchase order (PO) or goods movement. This can happen in scenarios where additional costs (like freight, handling, or other charges) are incurred that were not included in the original purchase order.
  Cause:
  
  
  Unplanned Delivery Costs: The error indicates that there are additional costs that were not accounted for in the original purchase order. These costs may arise from:
  
  Freight charges that were not included in the PO.
  Handling fees or other miscellaneous charges.
  Changes in shipping costs after the PO was created.
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the SAP system regarding how unplanned delivery costs are handled may not be set up correctly.
  
  
  Invoice Verification: If you are trying to post an invoice that includes unplanned delivery costs without the corresponding PO being updated to reflect these costs, this error can occur.
  
  
  Solution:
  
  
  Review the Purchase Order: Check the purchase order associated with the goods receipt or invoice. Ensure that all expected costs are included in the PO. If there are additional costs, you may need to update the PO to reflect these.
  
  
  Post Unplanned Delivery Costs: If the costs are legitimate and need to be accounted for, you can post the unplanned delivery costs manually. This can typically be done through the transaction code MIRO (Invoice Verification) or MIGO (Goods Movement).
  
  
  Adjust Configuration: If this error occurs frequently and is not expected behavior, review the configuration settings related to unplanned delivery costs in the SAP system. You may need to consult with your SAP Basis or configuration team to ensure that the system is set up to handle these costs appropriately.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling unplanned delivery costs in your version of SAP.
  
  
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), MIGO (Goods Movement), and ME23N (Display Purchase Order) for managing purchase orders and invoices.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Training: Consider training sessions or resources on procurement and invoice verification processes in SAP to better understand how to manage costs effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.