How To Fix M8369 - Unit of measure &1 differs from unit of measure &2 in order item &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 369

• Message text: Unit of measure &1 differs from unit of measure &2 in order item &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8369 - Unit of measure &1 differs from unit of measure &2 in order item &3 &4 ?

  The SAP error message M8369 indicates a mismatch between the unit of measure (UoM) specified in an order item and the unit of measure defined for the material in the system. This error typically occurs during processes such as order creation, goods movement, or inventory management when the system detects that the UoM used in the transaction does not match the UoM defined for the material in the master data.
  Cause:
  
  Unit of Measure Mismatch: The unit of measure used in the order item (e.g., in a sales order or purchase order) is different from the unit of measure defined in the material master for that specific material.
  Incorrect Configuration: The material master may not be configured correctly, or the UoM conversion settings may not be set up properly.
  Data Entry Error: There may be a manual entry error where the user has entered the wrong unit of measure in the order.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master (transaction code MM03) and check the unit of measure settings for the material in question.
  Ensure that the base unit of measure and any alternative units of measure are correctly defined.
  
  
  
  Verify Order Item UoM:
  
  Review the order item (e.g., sales order, purchase order) to see what unit of measure is being used.
  Ensure that the unit of measure in the order matches one of the units defined in the material master.
  
  
  
  Adjust UoM in the Order:
  
  If the order item has the wrong unit of measure, you may need to change it to match the unit of measure defined in the material master.
  
  
  
  Check UoM Conversion:
  
  If you need to use a different unit of measure, ensure that the UoM conversion factors are correctly set up in the material master.
  
  
  
  Consult with Configuration Team:
  
  If the issue persists, consult with your SAP configuration team to ensure that the UoM settings are correctly configured in the system.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  MM03: Display Material Master
  ME21N: Create Purchase Order
  VA01: Create Sales Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to UoM mismatches.
  Documentation: Review SAP documentation on material master data and unit of measure settings for further guidance.
  
  By following these steps, you should be able to resolve the M8369 error and ensure that the unit of measure used in your transactions aligns with the definitions in the material master.