How To Fix M8373 - Invoice document &1 &2 is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 373

• Message text: Invoice document &1 &2 is incorrect

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8373 - Invoice document &1 &2 is incorrect ?

  The SAP error message M8373, which states "Invoice document &1 &2 is incorrect," typically indicates that there is an issue with the invoice document in the system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Incorrect Document Type: The invoice document may not be of the correct type or may not be compatible with the transaction being processed.
  Missing or Incorrect Data: Required fields in the invoice document may be missing or contain incorrect data, such as incorrect amounts, tax codes, or vendor information.
  Document Status: The invoice document may be in a status that does not allow further processing (e.g., it may be blocked or already cleared).
  Posting Period Issues: The posting period for the invoice may be closed or not open for posting.
  Configuration Issues: There may be configuration issues in the SAP system related to invoice processing, such as settings in the document type or account determination.
  
  Solutions:
  
  Check Document Type: Verify that the invoice document type is correct and appropriate for the transaction you are trying to perform.
  Review Invoice Data: Check the invoice document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Check Document Status: Look at the status of the invoice document to ensure it is not blocked or already cleared. You can do this by using transaction codes like MIR4 (Display Invoice) or MIR3 (Display Invoice Document).
  Verify Posting Period: Ensure that the posting period for the invoice is open. You can check this in the transaction code OB52 (Maintain Posting Periods).
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to invoice processing. This may involve checking the configuration for document types, account determination, and other related settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MIR4: Display Invoice
  MIR3: Display Invoice Document
  FB03: Display Document
  OB52: Maintain Posting Periods
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Authorization: Ensure that the user has the necessary authorizations to process invoices in the system.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.