How To Fix M7398 - Postprocessing records already exist for order &

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 398

• Message text: Postprocessing records already exist for order &

What causes this issue?

You are posting a goods issue for an order.
The system has noticed that there are already postprocessing records for
this order. These might have come from picking using transaction MB26.

System Response

To avoid multiple withdrawals, the system issues a message.

Depending on your Customizing settings this is either an error or
warning message.

How to fix this error?

Check in transaction <DS:TRAN.COGI>COGI</> to see whether you can
correct the postprocessing records. You can also delete them in this
transaction. If you delete them in COGI, the records are available for
re-posting using the Inventory Management transactions.
You can switch off this error message in Customizing, transaction
<DS:TRAN.OMCQ>OMCQ</>, or you can change the message type.
If no postprocessing records exist for the order in COGI, then you
should assume a reference to a reservation. In this case, you can check
for each item, whereas this option is not available for withdrawals for
orders. Check whether message M7 397 is issued during withdrawals for
the reservation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7398 - Postprocessing records already exist for order & ?

  The SAP error message M7398, which states "Postprocessing records already exist for order &," typically occurs in the context of materials management and production planning when there are issues related to the processing of orders, such as production orders or purchase orders. This error indicates that there are already existing postprocessing records for the specified order, which prevents further processing.
  Cause:
  
  
  Existing Postprocessing Records: The primary cause of this error is that there are already postprocessing records in the system for the specified order. This can happen if the order has already been processed or if there was an error during a previous processing attempt that left residual records.
  
  
  Incomplete Processing: If a previous attempt to process the order was interrupted or failed, it may have left behind incomplete records that need to be addressed.
  
  
  System Configuration Issues: Sometimes, configuration settings in the SAP system can lead to this error, especially if there are custom developments or modifications in the order processing logic.
  
  
  Solution:
  
  
  Check Existing Postprocessing Records: Use transaction code SM13 (Update Records) to check for existing update records related to the order. This will help you identify if there are any stuck or incomplete records that need to be addressed.
  
  
  Delete or Process Existing Records: If you find existing postprocessing records that are no longer needed, you can delete them or process them as required. This may involve using transaction codes like CO02 (Change Production Order) or CO03 (Display Production Order) to manage the order.
  
  
  Reprocess the Order: If the order needs to be reprocessed, ensure that all previous issues are resolved before attempting to process it again.
  
  
  Check for System Errors: Review system logs (transaction SLG1) for any related errors that might provide more context on why the postprocessing records were created.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate further, especially if there are underlying system issues or custom developments involved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02, CO03, SM13, and SLG1 for managing production orders and checking logs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to order processing and postprocessing records for more detailed guidance on handling such errors.
  
  By following these steps, you should be able to resolve the M7398 error and continue with your order processing in SAP.