How To Fix M7244 - 'Delivery completed' indicator of item is reset

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 244

• Message text: 'Delivery completed' indicator of item is reset

What causes this issue?

The quantity delivered is within the underdelivery tolerance.

System Response

The system automatically resets the
<GL:"delivery_completed"_indicator>"delivery completed" indicator</> in
the purchase order or order item.

How to fix this error?

If you are not expecting another delivery, reset the "delivery
completed" indicator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7244 - 'Delivery completed' indicator of item is reset ?

  The SAP error message M7244, which states "Delivery completed indicator of item is reset," typically occurs in the context of inventory management and logistics execution. This message indicates that the system has reset the "Delivery completed" indicator for a specific item in a delivery document. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Delivery Changes: The delivery document may have been changed or updated, which can lead to the reset of the delivery completed indicator.
  Stock Movements: If there are stock movements (e.g., goods issues, returns) that affect the items in the delivery, the system may reset the indicator.
  Partial Deliveries: If a partial delivery is processed, the system may reset the indicator for items that are not fully delivered.
  Document Deletion: If the delivery document is deleted or canceled, the indicator will be reset.
  Configuration Issues: There may be configuration settings in the system that affect how the delivery completed indicator is managed.
  
  Solutions:
  
  Check Delivery Document: Review the delivery document to see if any changes have been made that could have triggered the reset. Ensure that all items are correctly processed.
  Review Stock Movements: Check for any stock movements related to the delivery. Ensure that all goods issues and returns are correctly recorded.
  Reprocess Delivery: If the delivery was partially processed, consider reprocessing the delivery to ensure that all items are accounted for.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to delivery processing and the delivery completed indicator.
  Transaction Logs: Check transaction logs for any errors or warnings that may provide additional context for the reset of the indicator.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the M7244 error message.
  Documentation: Review SAP documentation related to delivery processing and inventory management for best practices and troubleshooting steps.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.