How To Fix M7243 - Confirmations exist for purchase order & &

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 243

• Message text: Confirmations exist for purchase order & &

What causes this issue?

An order acknowledgement exists for the purchase order entered; this can
either be a delivery note or a rough goods receipt.
Order acknowledgements usually contain more detailed information than
the purchase order about the materials and quantities to be delivered.
It is therefore recommended that you begin the goods receipt process
using the acknowledgement document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To find the purchase order using the acknowledgement document, choose
the "purchase order unknown" function when you are entering a goods
receipt and specify the delivery note or the rough goods receipt as a
preceding document. If necessary, search for the acknowledgement
document using the possible entries function.

&HINTS&
In Customizing, you can configure
<DS:SIMG.SIMG_CFMENUOLMEOMGZ>confirmation control</> so that the system
automatically suggests the acknowledgement documents available whenever
you enter a goods receipt.
INCLUDE ISR_CUSTOMIZING

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7243 - Confirmations exist for purchase order & & ?

  The SAP error message M7243, which states "Confirmations exist for purchase order & &," typically occurs when you are trying to perform an action on a purchase order (PO) that has associated confirmations. This can happen in various scenarios, such as when trying to delete or change a purchase order that has already been confirmed by a vendor.
  Cause:
  The error is triggered because the system detects that there are existing confirmations (such as goods receipts or service confirmations) linked to the purchase order. These confirmations indicate that the vendor has acknowledged the order and may have already delivered goods or services against it.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Confirmations: Review the purchase order to see what confirmations exist. You can do this by navigating to the purchase order in the SAP system and checking the "Confirmations" tab or using transaction codes like ME23N (Display Purchase Order).
  
  
  Cancel or Reverse Confirmations: If you need to change or delete the purchase order, you may need to cancel or reverse the existing confirmations. This can be done through the appropriate transaction codes, such as:
  
  For goods receipts: Use transaction code MIGO to reverse the goods receipt.
  For service confirmations: Use transaction code ML85 to reverse service confirmations.
  
  
  
  Change the Purchase Order: Once the confirmations have been handled, you should be able to change or delete the purchase order without encountering the error.
  
  
  Consult with Stakeholders: If you are unsure about canceling confirmations, consult with relevant stakeholders (e.g., procurement, finance) to ensure that it is appropriate to do so.
  
  
  Check for Open Items: Ensure that there are no open items related to the purchase order that might be causing the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display PO), MIGO (Goods Movement), and ML85 (Service Confirmation).
  Documentation: Refer to SAP documentation or help files for more detailed information on handling purchase orders and confirmations.
  User Roles: Ensure that you have the necessary permissions to view and modify purchase orders and confirmations in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.