How To Fix M5851 - Customer OIW info catalog does not yet exist

SAP Error Message - Details

• Message type: E = Error

• Message class: M5 - LIS: Standard Analyses (Inventory Controlling Doc. Analysis)

• Message number: 851

• Message text: Customer OIW info catalog does not yet exist

What causes this issue?

The customer OIW info catalog does not yet exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You first need to create a customer OIW info catalog.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M5851 - Customer OIW info catalog does not yet exist ?

  The SAP error message M5851, which states "Customer OIW info catalog does not yet exist," typically occurs in the context of the SAP system when dealing with the Order Information System (OIW) or when trying to access certain reports or data related to customer information.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Missing Info Catalog: The specific info catalog for the customer has not been created or activated in the system. This can happen if the necessary configuration steps have not been completed.
  
  
  Incorrect Configuration: The configuration settings for the Order Information System may not be set up correctly, leading to the system being unable to find the required info catalog.
  
  
  Data Issues: There may be issues with the data itself, such as missing entries or incorrect settings that prevent the info catalog from being recognized.
  
  
  Solution:
  To resolve the M5851 error, you can follow these steps:
  
  
  Check Info Catalog: Verify if the info catalog for the customer exists. You can do this by navigating to the relevant transaction in SAP (e.g., OIW1 for creating info catalogs) and checking if the catalog is listed.
  
  
  Create Info Catalog: If the info catalog does not exist, you will need to create it. Use transaction code OIW1 to create a new info catalog for the customer. Ensure that you enter all required fields correctly.
  
  
  Review Configuration: Check the configuration settings for the Order Information System. Ensure that all necessary settings are in place and that the info catalog is properly linked to the relevant customer data.
  
  
  Data Consistency: Ensure that the data related to the customer is consistent and complete. This may involve checking master data records and ensuring that all necessary entries are present.
  
  
  Authorization: Ensure that you have the necessary authorizations to access the info catalog. Sometimes, lack of permissions can lead to such error messages.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on setting up and managing info catalogs in the Order Information System.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OIW1 (Create Info Catalog), OIW2 (Change Info Catalog), and OIW3 (Display Info Catalog).
  SAP Notes: Check SAP Notes for any known issues or patches related to the M5851 error. SAP Notes can provide additional insights or solutions.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the M5851 error and ensure that the necessary info catalog is available for your reporting needs.