How To Fix LSO_TM209 - The anchor file &1 does not match the previous version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_TM - Learning Solution: Training Management

• Message number: 209

• Message text: The anchor file &1 does not match the previous version &2

What causes this issue?

This course content cannot be added as a new version to the selected
version group.
New versions must have the same anchor file as the previous version. For
SCORM and AICC course content, this means that SCO/block ID of the
topmost element (document name for simple documents) cannot change.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check what was entered for the version group and contact the creator of
the content if necessary.
It is also possible to create new course content.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_TM209 - The anchor file &1 does not match the previous version &2 ?

  The SAP error message LSO_TM209 indicates that there is a mismatch between the anchor file and its previous version. This error typically occurs in the context of SAP Learning Solution (LSO) when dealing with learning content or documents that are version-controlled.
  Cause:
  The error arises when the system detects that the current version of the anchor file (which is a reference file for learning content) does not match the expected previous version. This can happen due to several reasons:
  
  File Modification: The anchor file may have been modified or replaced without updating the version information.
  Version Control Issues: There may be inconsistencies in the versioning system, where the system is unable to recognize the current version as a valid update to the previous version.
  Data Corruption: There could be corruption in the file or the database entries related to the anchor file.
  
  Solution:
  To resolve the LSO_TM209 error, you can take the following steps:
  
  
  Check File Versions: Verify the version of the anchor file in the system. Ensure that the current version matches the expected version. If it has been modified, you may need to revert to the previous version or update the version information accordingly.
  
  
  Update Anchor File: If the anchor file has been legitimately updated, ensure that the new version is correctly uploaded and that the versioning information is updated in the system.
  
  
  Re-upload the File: If you suspect that the file may be corrupted, try re-uploading the anchor file. Make sure to follow the correct procedures for uploading and versioning.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the Learning Solution for any specific guidelines on handling anchor files and versioning.
  
  
  Check for System Notes: Look for any SAP Notes that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This is a module within SAP that focuses on managing and delivering learning content and training programs.
  Version Control: Understanding how version control works within SAP LSO is crucial for managing learning content effectively.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the LSO_TM209 error and implement a suitable solution.