How To Fix LSO_CORRESPONDENCE003 - Recipient &1 could not be found

LSO_CORRESPONDENCE003 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 003

• Message text: Recipient &1 could not be found

Self-Explanatory Message

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LSO_CORRESPONDENCE003 - Details

• The SAP error message LSO_CORRESPONDENCE003 indicates that the system could not find a recipient for a correspondence in the Learning Solution (LSO) module. This error typically occurs when trying to send notifications or correspondence related to learning events, such as course invitations or reminders.
  
  Cause:
  
  Missing Recipient Data: The recipient (e.g., a learner or instructor) may not be properly defined in the system. This could be due to missing or incorrect data in the user master record.
  Inactive User: The user might be inactive or not assigned to the relevant organizational unit or course.
  Incorrect Configuration: There may be issues with the configuration of the correspondence settings in the LSO module.
  Authorization Issues: The user attempting to send the correspondence may not have the necessary authorizations to access the recipient's data.
  
  
  Solution:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 and check the user master record for the recipient. Ensure that the user exists and is active.
  Verify