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Message type: E = Error
Message class: LSO_CORRESPONDENCE - Correspondence Messages
Message number: 002
Message text: *************************************************************************
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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LSO_CORRESPONDENCE002
- ************************************************************************* ?The SAP error message LSO_CORRESPONDENCE002 typically relates to issues in the Learning Solution (LSO) module, particularly concerning correspondence or communication related to learning events or courses. This error can occur due to various reasons, such as missing data, configuration issues, or problems with the correspondence settings.
Cause:
- Missing Data: The error may arise if required data for generating correspondence (like participant details, course information, etc.) is missing or incomplete.
- Configuration Issues: Incorrect settings in the LSO configuration for correspondence types or templates can lead to this error.
- Authorization Issues: The user may not have the necessary permissions to execute the correspondence function.
- Technical Issues: There could be underlying technical problems, such as issues with the database or application server.
Solution:
- Check Data Completeness: Ensure that all necessary data for the correspondence is filled out correctly. This includes participant information, course details, and any other relevant data.
- Review Configuration: Go to the LSO configuration settings and verify that the correspondence types and templates are correctly set up. Make sure that the correspondence type you are trying to use is active and properly configured.
- Authorization Check: Verify that the user has the appropriate authorizations to perform the correspondence action. You may need to consult with your SAP security team to ensure the user has the necessary roles and permissions.
- Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for any logs related to the error. This can provide more insight into what might be causing the issue.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented and resolved in later updates.
Related Information:
If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.
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