How To Fix LSO_COLLABORATION004 - &1 is not a valid Portal user

LSO_COLLABORATION004 - Overview

• Message type: E = Error

• Message class: LSO_COLLABORATION - Integration SAP Learning Solution => Collaboration Room

• Message number: 004

• Message text: &1 is not a valid Portal user

What causes this issue?

The user you have entered is not a valid user in the Enterprise Portal.

System Response

The operation has been terminated.

How to fix this error?

Enter a valid Enterprise Portal user.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

LSO_COLLABORATION004 - Details

• The SAP error message LSO_COLLABORATION004 indicates that a user is not recognized as a valid Portal user in the context of SAP Learning Solution (LSO) collaboration features. This error typically arises when there is an attempt to access a collaborative feature or content that requires a valid user account in the SAP Enterprise Portal.
  Causes:
  
  User Not Created in Portal: The user attempting to access the feature may not have been created in the SAP Enterprise Portal.
  User Not Assigned to the Correct Roles: The user may exist in the portal but lacks the necessary roles or permissions to access the LSO collaboration features.
  User Status Issues: The user account may be inactive or locked, preventing access.
  Synchronization Issues: There may be synchronization problems between the SAP backend and the Portal, leading to the user not being recognized.
  Incorrect User ID: The user ID being used may be incorrect or misspelled.
  
  Solutions:
  
  
  Check User Creation:
  
  Verify that the user