How To Fix LSO_COLLABORATION003 - Error in RFC communication with Collaboration Room API

LSO_COLLABORATION003 - Overview

• Message type: E = Error

• Message class: LSO_COLLABORATION - Integration SAP Learning Solution => Collaboration Room

• Message number: 003

• Message text: Error in RFC communication with Collaboration Room API

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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LSO_COLLABORATION003 - Details

• The SAP error message LSO_COLLABORATION003 indicates that there is an issue with the Remote Function Call (RFC) communication with the Collaboration Room API. This error typically arises in the context of SAP Learning Solution (LSO) when trying to access or interact with collaboration rooms.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the Collaboration Room API.
  Configuration Errors: Incorrect configuration settings in the RFC destination or the Collaboration Room settings can lead to communication failures.
  Authorization Issues: The user or service account may not have the necessary permissions to access the Collaboration Room API.
  Service Availability: The Collaboration Room service may be down or not properly configured on the server side.
  Version Mismatch: There could be compatibility issues between the SAP system and the Collaboration Room API version.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the Collaboration Room API endpoint. You can use tools like ping or telnet