How To Fix LSO805 - Position the cursor over either the participant or the qualification

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 805

• Message text: Position the cursor over either the participant or the qualification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO805 - Position the cursor over either the participant or the qualification ?

  The SAP error message LSO805, which states "Position the cursor over either the participant or the qualification," typically occurs in the context of SAP Learning Solution (LSO) when a user is trying to access or manipulate data related to participants or qualifications in a training or learning event.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Incorrect Selection: The user may not have selected a valid participant or qualification in the interface. The system expects the cursor to be positioned over a specific element to perform an action.
  User Interface Issue: There may be a problem with the user interface where the expected elements are not properly displayed or selectable.
  Authorization Issues: The user may not have the necessary permissions to view or interact with the selected participant or qualification.
  Data Integrity Issues: There may be issues with the underlying data, such as missing or corrupted entries related to participants or qualifications.
  
  Solution:
  To resolve the LSO805 error, you can try the following steps:
  
  
  Correct Selection:
  
  Ensure that you are correctly selecting a participant or qualification. Move your cursor over the appropriate entry in the list or table to ensure it is highlighted.
  
  
  
  Refresh the Interface:
  
  Sometimes, simply refreshing the page or reloading the application can resolve temporary glitches in the user interface.
  
  
  
  Check Authorizations:
  
  Verify that you have the necessary authorizations to access the participant or qualification data. If you suspect authorization issues, contact your SAP administrator to check your user roles and permissions.
  
  
  
  Data Validation:
  
  Check the underlying data for any inconsistencies or missing entries. If you have access, you can look into the relevant tables or reports to ensure that the data is complete and accurate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the Learning Solution module. There may be additional troubleshooting steps or known issues documented.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your internal SAP support team or SAP support for further assistance. Provide them with details about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Training and Documentation: Familiarize yourself with the SAP Learning Solution interface and functionalities through training materials or user guides.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to troubleshoot and resolve the LSO805 error effectively.