How To Fix LSO804 - No default learning strategy could be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LSO - Publisher and Learner Account

  • Message number: 804

  • Message text: No default learning strategy could be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LSO804 - No default learning strategy could be found ?

    The SAP error message LSO804: No default learning strategy could be found typically occurs in the context of SAP Learning Solution (LSO) when the system is unable to determine a default learning strategy for a specific learning event or course. This can happen for various reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Missing Default Learning Strategy: The system does not have a default learning strategy defined for the specific course or learning event.
    2. Configuration Issues: There may be issues in the configuration settings related to learning strategies in the SAP system.
    3. Course or Event Settings: The specific course or learning event may not have a learning strategy assigned to it.
    4. User Profile Settings: The user profile may not have the necessary settings or authorizations to access the learning strategy.

    Solutions:

    1. Define a Default Learning Strategy:

      • Go to the SAP Learning Solution configuration (transaction code SPRO).
      • Navigate to the relevant section for defining learning strategies.
      • Ensure that a default learning strategy is defined and assigned to the relevant courses or events.
    2. Check Course/Event Configuration:

      • Review the configuration of the specific course or learning event that is generating the error.
      • Ensure that a learning strategy is assigned to the course/event.
    3. Review User Profile:

      • Check the user profile settings to ensure that the user has the necessary authorizations and settings to access the learning strategy.
      • Make sure that the user is assigned to the correct organizational units and has the appropriate roles.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed guidance on configuring learning strategies and resolving related issues.
    5. Testing:

      • After making changes, test the configuration by attempting to access the course or learning event again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, LSO1 for creating learning events, and LSO2 for managing learning strategies.
    • SAP Notes: Check for any SAP Notes related to the Learning Solution that may address known issues or provide additional guidance.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the LSO804 error in your SAP Learning Solution environment.

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